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Security & ProductionGuide

Encryption and secrets

How credentials and secrets are handled.

Handling

  • Traffic is encrypted in transit; stored data is encrypted at rest by the managed platform.
  • Integration and relay credentials are stored as protected secrets and are never returned to a browser.
  • API key values are shown once at issuance and stored only in a non-recoverable form afterwards.
  • Webhook signing secrets are derived from a server-only root secret and a rotation generation; only the algorithm and generation are recorded, so no recoverable signing secret is stored.
  • Rotating a webhook secret bumps its generation and invalidates the previous secret immediately; the new value is shown once.

Never send credentials, tokens or patient data through support forms or documentation feedback.