Solia Direct DocsControl Plane
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OperationsGuide

Operating the Control Plane

How the main operational surfaces work together after setup and activation.

Daily operating surfaces

  • Overview — deployment state, Programs, attention items, connection health and environment-scoped activity.
  • Catalog — tests, panels, pricing and laboratory-code mapping health.
  • Fulfillment — collection models, service geography and serviceable locations.
  • Orders and Customers — the canonical operational queue and subject references created through ordering.
  • Results — released versions, provenance and report availability.
  • Experience — optional consumer presentation using the same governed foundation.
  • Integrations — laboratory transport, API clients and grants, credentials, webhooks, validation and activity.
  • Settings — laboratory profile, members, access, security and commercial configuration.
  • Status — public availability and incident history, separate from one laboratory's integration logs.

Switching environments

The selector changes the active authorization boundary, not merely a visual filter. Confirm the label before every action: Production · LIVE is live activity; Sandbox · TEST is synthetic. The post-live Sandbox keeps completed-step access, while Production presents Production API setup and management.